Overpaid Animator

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This dude used to work at my last job. He could animate ok, but had absolutely no ability to troubleshoot. My interactions with the OA went like this:

OA: "Hey, can you stop by my desk? My Max isn't working."
Epu: "Do you mean, it crashes on startup? What doesn't work?"
OA: "It starts up, but I can't get anything to work."
Epu: "Do you mean, you can't animate once it starts up,
or you can't export anything into the game?"
OA: "I can export, but when I load the game, it crashes."
Epu: "Does the game crash if you revert your animations?"
OA: "Can you stop by and take a look?"
I understand most users are less techincal than I am. That's cool. I'm both paid to help, and willing to help. It's just so frustrating that, among animators in the game industry, whom I have found to be a very technical breed overall, to find one who is so completely clueless and unable to help himself.

The OA has been kickbanned.

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